Help & support

Contact support

You can use this form without opening the app or signing in. Include a reply email so support can respond. No reply appears inside the app, and no automatic acknowledgment email is sent.

Send feedback in the app

Open More → Help & feedback, enter your reply email and message, review consent and tap Send feedback. Signed-in submissions may include one screenshot you explicitly select. Guests can use this website form. A reference confirms receipt for delivery; it does not prove arrival in the inbox.

Common questions

What if Training Rhythm will not open?

Try closing and reopening the app and restarting your iPhone. Do not uninstall the app, reset its data, or change Apple accounts to troubleshoot: saved workout records may be stored only on this device or have an unconfirmed backup. When the app opens, report the problem through Help & feedback.

Use the contact form above if the app cannot open or you cannot sign in. If verification or the delivery service is unavailable, the form says so and preserves your entered text. This preview must pass live delivery checks before launch.

I have less time, need a rest day, or cannot use a machine.

In Training, prepare a session with your actual available time and equipment. A short session and a lighter training day are valid choices. The program offers alternatives for some unavailable exercises; you can review the plan before starting. Equipment selection does not require a gym location.

Did my workouts back up?

Training is saved on your device. If you sign in with Apple, inspect More → Settings & account → Account & backup for the cloud backup status. Signing out is not the same as deleting saved local or cloud data. Never assume a workout was backed up unless the app confirms it.

Do I have to connect Apple Health?

No. Apple Health permissions are optional. In More → Settings & account → Apple Health, choose categories and exports intentionally. Opening a settings page does not itself authorize health access.

Privacy and safety

A feedback message contains what you type and, in the app, any screenshot you explicitly choose. The support service keeps authenticated app submissions separate from website submissions. Your reply email is not used to infer an Apple account. Avoid passwords and sensitive medical records in screenshots or messages.

Training Rhythm provides training tools, not individualized medical diagnosis or emergency services. For urgent medical needs, contact local emergency services or a qualified healthcare professional.

See the Privacy & data use page for more information.